Stakeholders Engagement | VSO Electronics Co., Ltd

VSO follows the five major principles of stakeholder engagement standards (dependence, responsibility, attention, influence, diverse perspectives) to identify stakeholders and gather/review the key issues that are concerned. These stakeholders include government/regulatory authorities, shareholders/investors, employees, customers, and suppliers. To ensure the implementation and achievement of significant issues, VSO periodically conducts discussions on economic, social, and environmental issues, assesses the progress of various departments toward their goals, formulates future directions, and consolidates relevant outcome data.

Stakeholders	Importance to VSO	Communication Channel and Frequency	Related Issues	2022 Achievements of communication
Government/Regulatory	We strictly adhere to government laws and regulations. Cooperate with national policies to plan our corporate sustainability strategies with foresight.	Disclosure and Reporting on the Public Information Observation System (Real-time). Periodic participation in policy discussion meetings and seminars organized by regulatory authorities. Maintaining a positive and interactive relationship with regulatory authorities.	Legal Compliance Corporate Governance Customer Protection and Communication Regulatory Authority Communication Occupational Health and Safety	Disclosed and reported information in accordance with legal regulations. Although we have received improvement requests from regulatory authorities, we have addressed these issues and reported back. Closely monitor developments in labor and securities regulations and laws.
Shareholders/Investors	Capital investment is the trust and support of shareholders/investors for VSO, enabling us to continue innovating and progressing in business sustainability operations.	Regular Shareholder Meetings. Irregular Corporate Briefing Sessions. Announcements on the Public Information Observation System or Company Website. Investor Relations Contact: ir@vso-corp.com	Corporate Governance Operation Performance Sustainable Business Policy Risk Management	Held a total of 2 corporate briefings, 9 board meetings, 1 annual shareholders' meeting, and 2 occasional shareholders' meetings.
Employees	Employees are the most important assets and the top stakeholders of VSO. We are committed to creating a people-centric work environment that respects and values our employees.	Convening Employee Welfare Committee Meetings (Quarterly). Organizing Labor-Management Meetings (Quarterly). New Employee Education and Training (Irregular). Internal Grievance Mechanism (Immediate). Management Center/Ms. Chien ching_yu@vso-corp.com	Employee Benefits Employee Assessment System Labor Relations Occupational Health and Safety Talent Development	Quarterly convened the Employee Welfare Committee, discussing and providing various discounts from external partner companies, holiday gifts, and other employee benefits.
Customers	Customer satisfaction with our products and services is the key to our sustainable operation.	Using email or instant messaging software. Maintaining contact (real-time and regular). Periodically visiting key customers for review and soliciting improvement suggestions (Irregularly). Dept. of Sales/ Mr. Chien jacky@vso-corp.com	Product Quality Product Pricing Delivery Management Customer Relationship Management Market Trends Analysis	Weekly visits to local customers to understand their needs and product details. Regular participation in annual meetings organized by customers to review and solicit improvement suggestions. Receiving excellent quality awards from customers.
Suppliers	Suppliers are one of VSO’s operational partners. We value long-term partnerships, prioritize transparent communication, collaborate closely, trust each other, and work together to achieve sustainable mutual growth.	Supplier assessment and visits (Annually). Supplier guidance (Irregularly). Meetings and communication (Irregularly). Dept. of Purchasing/Ms. Shen maggie@vso-corp.com	Quality, Price, and Delivery Environmental Protection Supplier Management	Incorporate the Hazardous Substance Management Specification (VSO-QS-49) into contracts with suppliers and conduct annual supplier performance evaluations.